As Indonesia rapidly embraces digital transformation, Bank Mandiri positions itself as the country’s financial backbone – strengthening connections between businesses, small, medium and micro enterprises and consumers. Through its superior digital wholesale platform, Kopra by Mandiri, the bank has created a unified ecosystem that handles nearly a third of digital transactions in Indonesia.
How does Bank Mandiri contribute to the development of the digital economy in Indonesia?
Bank Mandiri plays a pivotal role in driving Indonesia’s digital economy. As the country’s largest wholesale bank, we have the scale and ecosystem needed to connect every layer of the value chain. Through Kopra by Mandiri, we serve more than 30,000 wholesale customers, from large enterprises to suppliers and distributors, helping them digitize their business processes.
We have built a closely interconnected ecosystem by integrating three key platforms: Kopra by Mandiri for businesses, Livin’ by Mandiri as a super app for individuals, and Livin’ Merchant for SMEs. Together, these companies represent approximately 30% of Indonesia’s digital transaction market share, positioning Mandiri as a key catalyst for national digital transformation.
What is the innovation that sets Bank Mandiri apart from competitors?
Last year, we completely revamped Kopra by Mandiri, improving its interface and user experience to global standards. Every feature has been redesigned to simplify transactions while maintaining full functionality. The result is a platform that meets or exceeds leading international standards in many ways.
Kopra now offers a comprehensive suite of cash management, trade finance and value chain solutions. Customers can process up to 50,000 transactions at once, customize liquidity charts via drag-and-drop tools, and receive AI-based billing reminders and personalized billing recommendations. On the business side, Kopra supports digital issuance and QR-verified collateral, with real-time tracking and full ERP integration for faster, smoother operations.
How is Kopra Embedded Finance enhancing Mandiri’s open banking strategy?
Kopra Embedded Finance expands Mandiri’s digital reach, enabling over 200 API-based services that connect directly to clients’ enterprise resource planning (ERP) systems. This allows treasury teams to securely manage payments, collections and working capital – without leaving their internal platforms. More than 1,000 customers are already leveraging this capability, making Cobra a regional standard in open banking treasury innovation.
How does Cobra create value across the value chain?
Kopra builds closed-loop ecosystems that connect businesses, suppliers, retailers and consumers. Through integration with Livin’ by Mandiri, businesses can send invoices and receive payments instantly, while Livin’ Merchant supports the digitization of SMEs in sectors such as fast-moving consumer goods. This connected ecosystem promotes comfort, trust and sustainable growth.
How is artificial intelligence shaping Cobra’s development?
We include AI to forecast cash flows, personalize product recommendations, and detect anomalies. Soon, we will launch business document verification and transparency scoring using AI to enhance risk management. Ultimately, our mission is simple: use technology to simplify complexity and enable customers to grow smarter.
